Saturday, July 25, 2009
Someone gets it!
I was sitting with a potential customer a few days ago, a very senior investigator who was interested in purchasing some equipment. I was in this meeting with one of our service engineers who had brought this potential lead to my attention. Somewhere in the discussion, the service engineer mentioned I had a PhD and then asked me where I had received it. When I told him it was from M.I.T., the investigator immediately said "And you're doing this?" with regards to my sales job. But before I could respond he then pointed and said, "You have young children, don't you?" I smiled and said "Yes". He got it. Rather than looking down on me and making negative assumptions, he regarded me as someone who had most likely made a difficult decision for the sake of the family. He was right. I appreciated that.